FAQs

General Questions

What is MEME AI?

MEME AI is an intelligent trading assistant for Solana meme tokens. It combines AI-powered chat, automated trading strategies, and real-time market analysis to help you trade smarter.

Is MEME AI safe to use?

Yes. Your funds remain in your control, private keys are encrypted, and you can withdraw anytime. We use bank-level security and never have access to your funds.

How much money do I need to start?

• Minimum: $50 to start trading

• Recommended: $200-500 for full experience

• Autopilot: $50 daily minimum

What are the fees?

• MEME AI: 1% per trade

• Network fees: ~$0.02-0.05 per transaction

• No monthly subscription

• No hidden charges

Account & Wallet

How do I fund my wallet?

Two ways:

1. Credit/debit card (instant, 3.5% fee)

2. Crypto transfer (free, instant)

Can I use my existing wallet?

Currently, MEME AI creates a new wallet for each account. You can transfer funds from your existing wallet.

How do I withdraw funds?

Simply send tokens to any external wallet using the chat command or wallet interface. No withdrawal limits or fees (except network fees).

Is my wallet secure?

Yes. Private keys are encrypted, you can export them anytime, and only you have access. Enable 2FA for extra security.

Trading

How do I buy tokens?

Three ways:

1. Chat: "Buy $100 of BONK"

2. Market tab: Browse and click trade

3. Swap widget: Manual swap interface

What is slippage?

Slippage is when the price changes slightly between when you click "buy" and when your trade actually happens (like when an item's price changes while you're checking out online). Think of it as a buffer - you're saying "I'm willing to pay up to X% more than the current price to make sure my trade goes through." Set it to 1-2% for most tokens, or higher (3-5%) for new or fast-moving tokens.

Why did my trade fail?

Common reasons:

• Insufficient SOL for fees

• Slippage too low

• Token liquidity issues

• Network congestion

Can I cancel a trade?

No. Blockchain transactions are final once executed. Always review before confirming.

Autopilot

What is Autopilot?

Autopilot is our automated trading strategy that buys top tokens daily and sells underperformers, targeting 15-30% monthly returns.

How much does Autopilot cost?

No extra fees! Just the standard 1% trading fee on executed trades.

Can I stop Autopilot?

Yes, pause or stop anytime. Your positions remain, no new trades execute.

What returns can I expect?

Historical average: 15-30% monthly. Past performance doesn't guarantee future results. Crypto is volatile.

Tasks & Automation

What are tasks?

Tasks are automatic trading instructions you set up once and they keep running for you. Think of them like setting an alarm clock - you tell the system "Every day at noon, buy $50 of the best token" or "If any of my tokens go up 100%, sell half." They work 24/7 even when you're not online.

How many tasks can I create?

Up to 50 active tasks. Most users need 5-10.

Can I edit running tasks?

Yes, modify amount, schedule, or conditions anytime. Changes apply immediately.

Do tasks run when I'm offline?

Yes! Tasks run on our servers 24/7, even when you're not logged in.

Technical

What blockchain does MEME AI use?

We use Solana exclusively. A blockchain is like a digital highway where cryptocurrency transactions happen. Solana is one of the fastest and cheapest blockchains - transactions cost just a few cents and complete in seconds, making it perfect for active trading.

Which tokens can I trade?

Any token on Solana with sufficient liquidity. We support thousands of tokens.

What's the minimum trade size?

$10 minimum per trade to cover fees and ensure execution.

How fast are trades?

Usually 2-30 seconds on Solana. Depends on network congestion and priority fees.

Problems & Support

My funds aren't showing

• Wait 1-2 minutes for confirmation

• Refresh the page

• Check transaction on Solscan

• Ensure sent to correct address

Chat AI not responding

• Check internet connection

• Refresh browser

• Clear cache

• Try different browser

I forgot my password

Click "Forgot Password" on login page. Reset link sent to your email.

How do I contact support?

• In-app chat (fastest)

• Email: [email protected]

• Twitter: @AssetSwapAi

Trading Strategies

What's the best strategy for beginners?

Start with Autopilot or simple daily DCA tasks. Learn by watching what works.

Should I diversify?

Yes! Diversifying means not putting all your money in one token. It's like the saying "don't put all your eggs in one basket." If you have $1000, instead of buying just one token, spread it across 5-10 different tokens. This way if one goes down, the others might go up and balance out your losses.

When should I take profits?

Consider taking partial profits at +30-50%. Let winners run with stop losses.

How do I find good tokens?

Use Market Discovery, watch what Autopilot buys, and follow trending tokens.

Billing & Payments

What payment methods accepted?

• Credit/debit cards (Visa, Mastercard)

• Crypto transfers (SOL, USDC, any Solana token)

Are there subscription fees?

No! Pay only 1% per trade. No monthly fees.

Can I get a refund?

Blockchain transactions are irreversible. We cannot refund executed trades.

Why was my card declined?

Check with your bank - often it's international transaction blocks. Try a different card.

Security

How is my data protected?

• 256-bit encryption

• Secure servers

• No data selling

• Regular security audits

What if I lose account access?

Contact support with account details. We can help recover access (not private keys).

Can MEME AI access my funds?

No. Only you have access to your private keys and can authorize transactions.

Is 2FA available?

Yes! Enable in Settings → Security. Highly recommended.

Advanced Features

Can I set stop losses?

Yes, through tasks or limit orders. Set percentage or price triggers.

Is copy trading available?

Coming soon! Follow successful traders automatically.

Can I export my data?

Yes, download trade history as CSV from the Analytics section.

API access?

Not yet, but planned for future release.

Platform

Which browsers work best?

Chrome, Firefox, Safari, Edge (latest versions). Mobile browsers supported.

Is there a mobile app?

Web app is mobile-optimized. Native apps coming soon.

Can I use MEME AI in my country?

Available worldwide except restricted jurisdictions. Check local regulations.

What languages supported?

Currently English only. More languages coming.

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Still have questions? Chat with our AI assistant or contact support!