FAQs
Quick answers to common questions.
General Questions
How fast do orders execute?
Orders check every minute. Execute within 60 seconds of trigger.
What are the fees?
Network fee: ~$0.02
Swap fee: 1%
No extra charges for limit orders
Do orders work when I'm offline?
Yes! Orders run 24/7 on our servers.
How many orders can I have?
20 per token
100 total across all tokens
Can I set buy orders?
Not yet. Only sell orders. Buy orders coming soon!
What happens when triggered?
Order executes automatically
Swaps to SOL or USDC
You get a notification
Shows in trade history
Setup Issues
"Insufficient Balance" Error
You need:
The token you're trying to sell
Minimum $10 worth
Some SOL for fees (~$0.10)
Can't Create Order
Check:
You own the token
Values are valid numbers
Not at order limit (20 per token)
Try:
Refresh page
Clear browser cache
Re-connect wallet
Order Not Showing Up
Check "Limit Orders" tab in wallet
May take 30 seconds to appear
Refresh if needed
Execution Problems
Order Didn't Trigger
Check if:
Order expired (30 days default)
Token still in wallet
Trigger value was reached
Enough liquidity exists
High Slippage Warning
Your order executed but at worse price.
Fix:
Set higher slippage tolerance
Use smaller amounts
Avoid low liquidity tokens
Partial Execution
Only part of order filled.
Why:
Not enough liquidity
Price moved too fast
Slippage limits hit
Strategy Questions
What Values Should I Use?
For volatile tokens:
Wider stops (-30%)
Higher profits (+100%)
For stable tokens:
Tighter stops (-15%)
Lower profits (+30%)
Should I Use Multiple Orders?
Yes! Better to have:
Multiple take profits
Multiple stop losses
Different metrics
Which Metrics Matter Most?
For safety:
Security Score
Liquidity Score
Top 10 Holders %
For profits:
Price
Momentum Score
Volume
Technical Issues
Orders Disappearing
Orders expire after 30 days (default). Set longer expiry when creating.
Getting Notifications
Go to Settings
Enable notifications
Add email or Telegram
Test notification
Wallet Not Connecting
Try:
Different browser
Update wallet extension
Clear cache
Use wallet connect
Understanding Metrics
What's a Good Security Score?
70+ = Safe
40-70 = Caution
Below 40 = Risky
What's Slippage?
Difference between expected and actual price.
1% = Normal
3% = High
5%+ = Very high
What Are Whale Holders?
Wallets owning >1% of total supply. More whales = more concentrated = more risk.
Best Practices
How Often Should I Check Orders?
Active trading: Daily
Long term: Weekly
After major events: Always
Should I Cancel Old Orders?
Yes if:
Market changed significantly
Strategy changed
Token fundamentals changed
Can I Copy Someone's Orders?
You can copy strategies but adjust for:
Your risk tolerance
Token specifics
Account size
Troubleshooting Steps
Order Not Working?
Check Balance
Token still there?
Enough SOL for fees?
Check Order Details
Not expired?
Values make sense?
Right token?
Check Market
Enough liquidity?
Token still trading?
Price actually hit trigger?
Contact Support
Screenshot order
Note token and time
Describe issue
Special Cases
Token Renamed/Migrated
Orders won't transfer. Cancel and recreate.
Network Congestion
Orders may delay during high traffic. Still execute, just slower.
Multiple Triggers at Once
Each executes independently. Order depends on trigger time.
Getting Help
Quick Help
In-app chat (bottom right)
Hover over (?) icons
Community Help
Support Ticket
Email: [email protected]
Include order ID
Screenshot helpful
Pro Tips
💡 Start small - Test with $20 orders first
💡 Use percentages - Better than fixed prices
💡 Set and forget - Don't watch constantly
💡 Multiple exits - Never all-or-nothing
💡 Review weekly - Markets change
Still have questions? Join our Discord and ask!
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